Reservations

A non-refundable deposit of 50% per person of the full amount is due when booking. The booking fee is accepted as part of the inclusive tour price and will only be *refunded should the application not be recommended.

Cancellation Policy

Cancellations received will be subjected to the following forfeit of tour cost:

50-60 days 10% of tour cost
40-50 days 20% of tour cost
20-40 days 30% of tour cost
0-20 days 100% of tour cost
Cancellation fees are based on the date your written notification is received at our booking office.

NOTE: For the tour package that involves activities like gorilla trekking, chimpanzee tracking will be refunded 20% especially when the permits have been reserved. This is because when permits are reserved, the government takes that money, even when the trip is cancelled.

Responsibility

All information presented herewithin is correct at the time of presentation, changes may occur beyond our control. Trevor Tour Safaris are acting on behalf of their principals and will not accept liability for any result of the failure of such principals to fulfill their obligations, whether in relation to travel arrangements, accommodation, or otherwise.
Trevor Tour Safaris, does not accept any responsibility for any damages, injury, or otherwise sustained directly or indirectly by a client in consequence of any act of omission or commission by Enchanted Safaris however arising, by the client undertaking the tour/trip contemplated in the contract.
Trevor Tour Safaris will not be held responsible for any delays, costs incurred due to delays caused by airline rescheduling, mechanical breakdown, acts of God, or any reason Trevor Tour Safaris and its principals, and have to alter an itinerary due to unforeseen circumstances – without notice to the client, and provided the itinerary that was booked, the client shall not be entitled to cancel the contract.

Insurance and Documents

Travel insurance for all Trevor Tour Safaris tours is compulsory, and it is the client’s responsibility to arrange cancellation of insurance.
It is the client’s responsibility to ensure his/her travel documents are valid, and all the necessary visas and health and other certificates are obtained.

Tour Price

Trevor Tour Safaris reserves the right to increase the tour price due to any unforeseen increases in airline tariffs, fuel costs, game reserves or park entry fees, or fluctuation of exchange rates, etc.

Booking Form

The client must sign a booking form when the booking is made, completion of the form is an acknowledgment that the client has read, understood, and accepted the full terms & conditions.

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